Services

We give a 360º turn to your eShop by using the leading SaaS Cloud e-commerce platform in Europe – Kooomo –  which combined with our operations and logistics services and digital strategy will take your eShop to the next level.

Do you want to internationalise your business? With our Merchant of Record service you can forget about administrative issues and payments in different countries, meaning you can concentrate on what is most important: your product.

Operations

We manage all the relevant areas of the value chain of your eShop. Our work team consists of specialists in logistics, e-store management, omnichannel solutions and customer service. They make possible the management of organisational and operational areas, in order to maximise the sales of your online business.

Flexible approach: we can work through our eShop platform (Kooomo) or make custom integrations, with our partners or with your brand partners.

NOTE: The Operations service is only available to companies that contract the Platform Set-up.

Store Management

- Daily product management
- Content update
- Sales reports

International Logistics Network

- Warehouses in Europe and USA
- Shipping and returns
- Messenger services

Omnichannel Strategy

- Integration of on/offline channels
- Experience improvements of purchase

Multilingual Customer Service

- Artificial Intelligence
- Chatbot
- Customer Care in 10 languages