E-commerce for the fashion industry

Zerogrey E-commerce works with the fashion industry since the year 2000. Since then, we directly followed the evolution of its online distribution patterns. Today we manage several online stores in this sector and all specificities characterizing them: seasonality, sales peaks due to special events, warehousing and sales with colour/size/fabric options, returns and changes, composition and its limits on imports and more.

Within the online history of our clients, we run several online projects retailing clothing, footwear and accessories with a wide variety of market policies: international toll-free numbers, free-shipment for returns, localization of warehouses in specific customs areas, shipment of more items for subsequent try-on and partial returns.

This experience is now available to our corporate customers whenever we tackle a project and, what’s more, it is moulded in our E-commerce systems available for your online store.

In the last few years, Zerogrey consistently shipped to more than sixty countries. This enabled us to organize a structured expertise on most international ecommerce markets and the aspects linked to importing and exporting in and out them delivering or receiving from the final customer (Washington declaration, textile declaration, footwear declaration etc.). In these years, we harmonized delivery processes and learnt to keep recipients updated on delivery status and avoid or minimize delays.

This experience is now part of a learning process that we offer to the companies trusting us to build and run their online stores. Our processes and our reports feed their internal decision procedures with the aim to maximize online sales and the happiness of their online customers.

If you want more information on how to analyze and implement the online project of your company active in the fashion or garment industry, don’t hesitate: contact us now!