E-selling: operations

Zerogrey provides commercial and technical services towards the activation of E-commerce projects selling both to consumers and to business partners.

After the assessment of your company's objectives, Zerogrey takes care of all technological aspects connected to online transactions, the “look and feel” of the online store. Depending on your company’s goals, Zerogrey may be entrusted of all E-commerce operations or just a part of them:

• Contracts definition
• Incoming payments
• Online marketing
• Management of the affiliation programs
• Pre and post-sales customer service
• Fraud prevention and returns
• In-bound and out-bound logistics

Each project is activated together with your company's sales direction who chooses the products to be sold and indicates pricing, geographical area of distribution and all other strategic aspects. Zerogrey will then take care of every operation that your company does not want to keep for itself. Each of these operations might be “passed back” to you in any moment.

Data ownership

Zerogrey Database maintains every transaction occurring on the online shop, and every interaction with customers and users. All information is property of your company. No portion of knowledge will be lost at any time during the passages of operational responsibilities between Zerogrey and yourself.